FAQ

KYRASTOCK'S PRODUCTS ARE FOR PERSONAL USE ONLY! ANY REDISTRIBUTION WILL BE DETECTED AND CONSIDERED A POLICY VIOLATION.
THE ALGORITHMS CAN BE USED ONLY ON 3 ACCOUNTS AFTER THE PURCHASE.

What do I do with the file I received after the purchase?

You got a .zip file that you need to open. If you can't open it, just download some free application from Google, like Bandizip or the many other options you can find online. After doing so, double-click your .zip file, extract the file wherever you want ("extract here" will put the folder in the same folder as the .zip file). Now you have the folder containing everything you need. First of all, read the FAQs and the Guide (READ ME). You'll find inside all the info you need to run the algorithms.

Are the products refundable?

Unfortunately, we cannot offer refunds for digital products.

When buying an algorithm, do I get ownership of it?

To avoid unaffordable prices, we had to come to a compromise. We have decided to offer a 2-year license guarantee on our digital products. After the expiration date, the product will need to be purchased again.

Will I receive a guide after the purchase?

Yes, you'll receive a full guide for experienced traders and for beginners to explain step by step how to set up the algorithms and even to set up a broker account in case you don't know how to do it.

The algorithms do not make money every day; are they a scam?

No, it's normal. You may face negative days, weeks, or months. If you want quick gains, our products are not suitable for you. We cannot guarantee the future results will be the same as the past, but our tests showed very good resilience to market changes over several years. We only sell licences of products we have tested several times.

How do I choose the size to trade with?

The guide you'll receive after the purchase gets deeper into this, but, if you want a low-risk setup, do not surpass 1% of your account per trade. For example: Size=0.01 for a 1000$ account, 0.1 for 10000$ exc... 0.01 is the minimum size allowed amount for most brokers.

Do I need a VPS?

Yes. A VPS is strictly needed. The guide that we'll provide you will tell you how to use the internal VPS of MetaTrader 5.

The algorithms are not trading for weeks in a row. Is there something wrong?

No, it can happen, based on internal parameters.

My money fluctuates too much. Is it fine?

You may want to adjust the "Size" parameter to feel more comfortable with money fluctuations. Otherwise, increase your capital allocation to reduce the perception of money gained and lost as a percentage of the account.

I'm getting an Alert pop-up screen that says there was an issue with closing positions. What should I do?

Contact us immediately at algoworldofficial@gmail.com. Check if the open trades close within 24 hours of their opening time (if they do, the issue is already solved, and you can close the Alert window).

I'm getting an Alert pop-up that says INIT_SUCCEEDED. What should I do?

Nothing. Just close the pop-up. It means the algorithm has started successfully.

I do not have more than 1000$ to invest. What should I do?

Do not use our products till you do have at least 1000$. If you use just one of our algorithms at one time, then even 500$ may be good to start, but be aware that you'll risk at least 2% of your account per trade.

If I risk only 1% per trade, does that mean I can only lose 1% for every trade?

Absolutely not! Brokers' accounts use leverage. Thus, you'll gain or lose more than 1% most of the time. 

For any other questions, contact us at algoworldofficial@gmail.com.